My Subscription: Craft Resin Subscription Service
- One-Time Purchase: Buy your Craft Resin products without any commitment.
Subscribe & Save: Opt for recurring orders and enjoy:
- An automatic 15% discount on every order, maximizing your savings.
- Freedom to choose the quantity of resin and the frequency of your orders: weekly, bi-weekly, every three weeks, or monthly.
- Immediate processing of your first order followed by scheduled deliveries based on your preference.
Managing Your Subscription:
- Modifying Details: Change payment details, delivery address, order amount, or order frequency anytime.
- Flexibility: Skip an order, move your delivery date forward, or even cancel your subscription as needed.
How to Manage:
- Go to our website and click on the top blue bar (or the three lines if you're on mobile).
- Click 'Log In' and input the email linked to your subscription. An authentication code will be sent to this email.
- After logging in, click on 'Manage Subscription' to make desired changes.
Important to Note:
- Changes must be made a few working days before the next scheduled delivery.
- Once an order is processed and shipped, no alterations can be made.
Cancellation & Returns:
- If you mistakenly set up a subscription and wish to return a delivered product, you will bear the return shipping cost.
- Once received and inspected, we'll process your refund. The time it takes to reflect in your account depends on your bank's processing speed.
- If you encounter any difficulties or require support, contact us via the website form. Provide your last order number and details about the needed changes, and the Craft Resin team will assist you promptly.
Unsubscribing: To stop receiving resin shipments, simply log in to your account and follow the 'Manage Subscription' instructions. If you need further guidance or wish to provide notice, contact us directly through the website.